Is a distinguished healthcare leader and quality management expert, Mr. Sravan Kumar. With an illustrious career marked by transformative achievements, Mr. Kumar has been instrumental in driving excellence across healthcare organizations.
At Zulekha Hospitals, he successfully led the team to achieve the prestigious Dubai Quality Award (DQA) Gold, aligned with the EFQM Excellence Model. As a seasoned team leader and assessor, he has contributed to various accolades, including the MRM and UAE Innovation Awards.
Mr. Kumar’s initiatives in patient safety awareness have driven a 25% improvement in compliance with International Patient Safety Goals (IPSG). His innovative FMEA project on hand hygiene resulted in a 21% increase in compliance within six months, reducing infection rates by 15% and saving 2.5 million AED.
A visionary in performance improvement, Mr. Kumar developed ZULEKHA, a proprietary performance improvement tool for Zulekha Hospitals. Using this model, he spearheaded 48 projects, completing 22 in a single year and generating 10 million AED in revenue and savings.
Mr. Kumar’s expertise extends to accreditation, with a stellar record of 100% success in seven JCI final surveys across five hospitals. He has conducted numerous mock surveys as an Administrator Surveyor and Team Leader, covering 30 hospitals and ambulatory centers across India, UAE, Kazakhstan, and Oman.
As an EFQM assessor with over six years of experience, Mr. Kumar has excelled in developing critical frameworks, including risk matrices, balanced scorecards, and web-based portals for document control and contract management. His teaching contributions as a visiting faculty for Geneva Business School’s MBA program further underscore his dedication to advancing healthcare management education.
A Certified Professional in Healthcare Quality (CPHQ), Mr. Kumar brings a wealth of expertise in performance monitoring, quality initiatives, and accreditation preparedness. His experience spans JCI, DQA, CAP, ISO 15189, and numerous performance improvement projects across diverse healthcare functions.